New e-Commerce Platform Challenges

TEMU, a new online e-commerce platform, is offering better deals compared to established giants like Lazada, Shopee, and eBay. One standout feature is their delivery policy: if your purchase doesn’t arrive within the promised timeframe, TEMU will refund a portion of your payment. This policy not only benefits customers but also incentivizes delivery companies to ensure timely deliveries.

I find this approach quite appealing as it holds the delivery service accountable. TEMU’s straightforward policy could pose a significant challenge to existing e-commerce platforms, especially since they offer similar products, many of which are sourced from China.